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Wood flooring in an office, shop or hotel

Use class, reaction to fire, accessibility: the constraints that do not exist in a home and that decide the choice.

Laying a wood floor in premises open to the public has little in common with a domestic project. Regulation gets involved, traffic intensity changes scale, and maintenance becomes an operating cost. Here is what structures the choice.

Use class: the starting point

The classification set by EN ISO 10874 reads as two digits, the first indicating the type of premises, the second the intensity of traffic.

Class Premises
31 Hotel room, small individual office
32 Open-plan office, classroom, shop
33 Reception hall, restaurant, department store

For a wooden floor this classification matters less than people think, because the wear layer can be sanded and refinished. The two criteria that really weigh are the wear-layer thickness and the finish.

Reaction to fire: the constraint homeowners never meet

In premises open to the public, floor coverings must justify a European reaction-to-fire classification, expressed as Bfl-s1, Cfl-s1 and so on (EN 13501-1).

The level required depends on the type of establishment, its category and the zone concerned — escape routes and circulation areas are more demanding than the rooms themselves. Bare wood does not spontaneously reach the highest classifications: it is the combination of timber, finish and installation method that is tested and classified.

Practical consequence: ask for the test certificate of the finished product, not a sales claim. It is a document you will be asked for at a safety inspection.

Slip resistance and accessibility

Two requirements intersect:

  • Slip resistance, assessed by standardised tests. A high-gloss lacquer in an entrance hall where people arrive with wet shoes is a genuine problem. Prefer a matt or textured finish.
  • Accessibility: thresholds and level changes are regulated in premises open to the public. A 12 mm threshold strip in the wrong place can fail a compliance inspection.

What actually lasts under heavy use

  1. A wear layer of 3 mm minimum, ideally 4 mm. It is the renovation capital: it allows two to three sandings, therefore two to three lives. Below that, you replace instead of renovating.
  2. A factory-applied industrial finish, UV-cured, considerably more resistant than a site-applied finish.
  3. Full bonding. Non-negotiable: it removes resonance, withstands rolling loads and allows a single board to be replaced.
  4. A forgiving grade. A rustic grade or a brushed surface visually absorbs marks; a perfectly smooth Prime exposes them. It is the most underrated piece of advice in commercial settings.

The zones to treat separately

  • The first three metres of the entrance — that is where grit arrives, wear agent number one. A recessed matwell there protects the whole of the rest of the premises and pays for itself in a year.
  • Castor chair zones — specify soft castors for wood floors and a protective mat under workstations.
  • Wet areas — washrooms, kitchenettes: wood has no place there, plan another covering.

The calculation that decides in commercial settings

A facilities manager does not compare prices per square metre but costs across the operating period. Over ten or fifteen years, a floor with a thick wear layer is sanded and starts another cycle, where a covering with a printed layer is taken up and replaced entirely, with the closure that implies.

That is the argument that tips the decision more often than aesthetics: the floor that renovates in place costs less to operate than the one that has to be replaced.

Consult us upstream

On a professional project, the constraints are checked before the aesthetic choice, not after. Send us the type of establishment, the area and the expected traffic intensity: we will tell you which references in the catalogue meet the requirements, and which do not.

Trade account

Sources

  • AFNOR — EN ISO 10874 (use classes), EN 13501-1 (reaction to fire), EN 1534 (hardness).
  • CSTB — bonded installation; classification and requirements for commercial premises.

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